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| Hardware Lifecycle
Program |
| Your organization
has a variety of equipment from different manufacturers,
with warranties from different providers for different
lengths of time, each with a different end-date.
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| Synesis' Hardware
Lifecycle Program, in conjunction with CDW, provides
one service contract that can cover all IT equipment,
regardless of the manufacturer, with just one toll-free
number to call for service. These services are provided
to clients throughout the United States, including
Alaska and Hawaii, with services also available
in Puerto Rico and Canada. |
| Benefits to you
- systems that last longer, perform better and are
available when you need them. These include: |
- A single point of contact for repair service.
- Flexibility to add or remove equipment as
needed.
- Reduced costs of service administration -
Instead of the hassle of managing multiple suppliers,
we offer a single contract for all your IT needs,
and a single, accountable point of contact for
service management.
- A fully tailored service - You determine the
service levels you need according to your system
criticality measurements.
- Guaranteed fix times - Many technology providers
guarantee response times only. Our Service Level
Agreements work on fix times - because you do!
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