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Hardware Lifecycle Program
Your organization has a variety of equipment from different manufacturers, with warranties from different providers for different lengths of time, each with a different end-date.
Synesis' Hardware Lifecycle Program, in conjunction with CDW, provides one service contract that can cover all IT equipment, regardless of the manufacturer, with just one toll-free number to call for service. These services are provided to clients throughout the United States, including Alaska and Hawaii, with services also available in Puerto Rico and Canada.
Benefits to you - systems that last longer, perform better and are available when you need them. These include:
  • A single point of contact for repair service.
  • Flexibility to add or remove equipment as needed.
  • Reduced costs of service administration - Instead of the hassle of managing multiple suppliers, we offer a single contract for all your IT needs, and a single, accountable point of contact for service management.
  • A fully tailored service - You determine the service levels you need according to your system criticality measurements.
  • Guaranteed fix times - Many technology providers guarantee response times only. Our Service Level Agreements work on fix times - because you do!
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Hardware Lifecycle Program
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